Flow guardrails for people who are tired of surprise breakages
1 minSimple patterns for entry criteria, recursion control, bypass permissions, and error logging that actually stick.
Omni-Channel routing: the five places it usually goes wrong
2 minA troubleshooting guide for presence, capacity, skills, priority, and ownership so cases actually route.
Your change log is missing the ‘why’ (let’s fix that)
1 minWhat to log, where to store it, and how to keep Salesforce changes explainable months later.
Why your Flow is slow (and what I do about it)
2 minEntry criteria, recursion control, bulk patterns, and debugging tactics so flows don’t collapse under volume.
CPQ changes: the checklist I run before I touch production
1 minA blunt checklist for price rules, product rules, quote templates, renewals, and testing—so you don’t ship a negative total.
Dashboards that load fast and don’t leak data
1 minWhy reports time out, how to keep dashboards fast, and how to avoid accidental data exposure.
A lightweight release rhythm for Salesforce teams
1 minA lightweight cadence, triage by risk, test packs, and release notes that keep changes calm and visible.
The data load playbook I wish someone handed me
3 minA pragmatic approach to imports, automation impact, validation, and rollback—so your load doesn’t become next week’s fire.
Security basics, minus the fear-mongering
2 minLeast privilege, permission hygiene, and reviews you can actually keep up—so audits are calmer and access stays explainable.
Permission sets at scale (without turning your org into a junk drawer)
1 minA permission model using groups, naming, and isolation of dangerous privileges—without turning access into chaos.
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